Purchase terms

Seller

The North Pole Times Contact [email protected]

Your purchase

The price shown at checkout covers one personalised digital letter from Santa in printable A4 PDF format. There is no postal delivery. Review the personalisation carefully before paying. The letter is written in English and can be opened with a standard PDF reader.

Delivery and cancellation

We start preparing the letter after confirming payment. We provide access through the purchase browser and email a link to the email address you enter at checkout. The first emailed link is intended to last up to 30 days, subject to the published storage period.

If you expressly request immediate delivery and acknowledge the effect on cancellation, your 14-day cancellation right ends once we begin supplying the digital content. Your statutory rights, including remedies for faulty digital content, still apply. Contact us if the letter does not arrive or there is a problem with the file.

Compatibility

The PDF is sized for A4 paper. You can download it for personal use and print it at home.